Canon Genuine Toner | -Set

Shipping Policy

Thank you for choosing to shop with Printers Bag. Below are the terms and conditions outlining our Shipping Policy.

Domestic Shipping Policy

Please note that there may be delays beyond our control, such as customs or postal issues. If there is a delay in processing your order, you will be contacted by phone or email. Please be aware that orders placed on weekends or holidays will not be shipped out.

International Shipping

We currently do not ship outside of US.

Shipping Costs

• Shipping charges are free for all orders.
  

Handling Time + Transit Time, and Order Cut-of Time 

Handling Time: 0-2 Day (Mon - Fri)

Transit Time: 2-4 Days (Mon - Fri)

Order cut-off time: 5:00 PM  (GMT-05:00) Eastern Standard Time (New York)

Our Delivery Partners 

We use USPS/ UPA, DHL, OSM to deliver the product.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.

Damages

Printers Bag is responsible for the delivery process. If you experience any issues with the delivery, please contact the Printers Bag support team immediately. Please save all packaging materials and damaged goods before filing a claim.

Please save all packaging materials and damaged goods before filing a claim.

Item Never Received 

Customers can contact us by email if he/she never received the item. We will contact our shipping department and delivery agent to find out the product's status. 

Change Of Address:

You can change your delivery address if your order hasn’t been dispatched yet by reaching out to the customer service team at info@printersbag.com Please be aware that we are unable to guarantee changes to the delivery address once the item has been delivered because we are not obligated to do so.

Do you have any Questions?

Phone:+1 (520) 442-0197

E-Mail: info@printersbag.com

Address:8 The Green Ste A, Dover, DE 19901, USA

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.To start a return, you can contact us at info@printersbag.com. Please note that returns will need to be sent to the following address: 8 The Green A, Dover, DE 19901, USAIf your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.You can always contact us for any return question at info@printersbag.comDamages and issuesPlease inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Exceptions / non-returnable itemsCertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.Unfortunately, we cannot accept returns on sale items or gift cards.ExchangesThe fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.European Union 14 day cooling off periodNotwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.RefundsWe will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.If more than 15 business days have passed since we’ve approved your return, please contact us at info@printersbag.com